Store Policy
Customer Care
At Auri Store, our goal is to provide a simple, secure, and enjoyable shopping experience. We are committed to offering quality pet products and responsive customer support throughout your purchase journey.
If you have any questions about your order, shipping, products, or our policies, our support team is here to help.
Customer Support Email:
contact@auristore.com
We aim to respond to all inquiries within 24 business hours, Monday through Friday.
Our team is dedicated to ensuring every customer receives friendly, professional, and timely assistance.
Privacy & Safety
Your privacy is important to us. Auri Store collects only the information necessary to process your orders, improve your shopping experience, and provide customer support.
We use secure payment processing through trusted third-party providers. Your payment information is never stored on our servers.
Personal information such as your name, email address, shipping address, and order details is handled securely and used solely for order fulfillment, customer service, and communication related to your purchases.
We do not sell or share your personal information with third parties for marketing purposes.
For more information, please contact us at:
Wholesale Inquiries
Thank you for your interest in partnering with Auri Store.
At this time, we are focused on serving individual customers through our online store and are not currently offering wholesale or bulk purchasing programs.
If you represent a business and would like to discuss future partnership opportunities, please contact us at:
We appreciate your interest and will be happy to review potential collaboration opportunities as our business grows.
Payment Methods
- Credit / Debit Cards
- Apple Pay
- Google Pay